FRIDAY THE 13th REPLACEMENT DISC PROGRAM

On behalf of everyone at Scream Factory & Shout! Factory, we want to thank everyone who has purchased the Friday the 13th Blu-ray Collection (Deluxe Edition).  We hope you are enjoying it. A lot of hard work went into it from many contributors and fans—us included.  We think Jason would be pleased (for once!).   

Unfortunately, there were some unintended mistakes in our process due to human error, for which we accept responsibility, and we extend to you our genuine apologies. We have corrected those errors by offering replacements for three discs: Friday the 13th Part 3, Jason Goes to Hell (Uncut version) and Jason X.

How to request replacement discs: 

For U.S. and Canadian customers:

If you would like to receive the three corrected discs at no cost to you, please go to https://www.shoutfactory.com/replacement/friday-the-13th-collection-deluxe-edition and follow the instructions on the form. If you have any questions about the status of your replacement disc shipment once you have completed the form, please email [email protected] with “FRIDAY THE 13TH REPLACEMENT DISCS INQUIRY” in the subject line.

  • When filling out the form, you will need to upload a copy of your proof of purchase (photo or scan of receipt or digital receipt from online retailer).

For customers outside of the U.S. and Canada:

If you would like to receive the three corrected discs at no cost to you, please go www.discshipment.com and follow the instructions on the form.  If you have any questions about the status of your replacement disc shipment once you have completed the form, please email: [email protected]. Shout! Factory customer service will not have any info on the status of your replacement disc order.

  • When filling out the form, please enter “Friday the 13th in the “What Title Do You Need Replaced” section.
  • When filling out the form, you will need to upload a copy of your proof of purchase (photo or scan of receipt or digital receipt from online retailer).

Discs are now shipping.

Corrected discs will be marked with “R1” on them. They will be shipped in a rigid cardboard mailer and each disc will be placed in individual sleeves to protect them further in transit.

Discs will be sent out globally to those wishing to redeem.

Affected Discs:  

  • PART 3 (When viewing in 3D) – First instance of 3D opening credits does not come out of the screen correctly.
  • PART 9: JASON GOES TO HELL (Unrated Cut) – Missing “snapped wrist” gore in an uncut scene. 
  • PART 10: JASON X: Missing audio during a scene in the film in which Jason kills camp counselors in a sleeping bag.

Thank you again and, as always, we appreciate your loyal support and patience.