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FALSE ADVERTISING ON THE PACKAGE - ...

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The Unteachables, a Tooter Turtle short, and Bye Bye Bees, a The King And Odie toon is advertised on the package - BUT APPEARS NOWHERE ON THE DISCS - THEY DO MENTION ON DVD THEY ARE MISSING

SO HOW INCOMPETENT IS SHOUT NOT FIXING THE PRINTER ERROR ?

WHY ADVERTISE CARTOONS YOU NOT INCLUDE ?

AND WHAT DO PEOPLE DO TO GET CORRECTED PACKAGE SENT TO THEM ?

RE: FALSE ADVERTISING ON THE PACKAGE - Tennessee Tuxedo and His

I am wondering if it's just mine or everyone who has Tennessee Tuxedo and His Tales that this problem occurred.
I watched episode 62 Monsters from Another Planet.  The episode end half way through and goes back to the menu or if playing all, goes into the start of the next episode.

----- Original Post -----
by Nailwraps at 5/3/2012 9:34:10 PM

Mr. Ward, did you try contacting Stu Shostak about better masters for the missing cartoons?

RE: FALSE ADVERTISING ON THE PACKAGE - Tennessee Tuxedo and His

Mr. Ward, did you try contacting Stu Shostak about better masters for the missing cartoons?

RE: FALSE ADVERTISING ON THE PACKAGE - Tennessee Tuxedo and His

There's a reason these cartoons were left off the discs.  We have not yet found suitable masters for these.  There cannot be replacements until that's happened.

Brian


Follow me on Twitter! (@BWard028)

RE: FALSE ADVERTISING ON THE PACKAGE - Tennessee Tuxedo and His

Uhhm... Shout has offered replacement disks in the past for other errors. But there's no need for rudeness. A little

etiquette can go a long way. How about using the "magic word" with your request??

RE: FALSE ADVERTISING ON THE PACKAGE - Tennessee Tuxedo and His

Issue a replacement disc with these 2 cartoons included on the disc they were meant to be one .  shout has released stuff with horrible transfers before, hazel season 2 comes to mind with bad red garish coloring on multiple episodes.

 

So make a replacement disc available

----- Original Post -----
by B Ward at 4/30/2012 8:22:57 AM

The packaging has to go out prior to the DVDs being completed.  At the time that the packaging went to the plant for printing, it was believed these cartoons would be included.  Unfortunately, these cartoons were later found to be inadequate transfers and were left off the disc.

I don't believe anyone was tricked into buying the set just for one or both of these two cartoons.  If you ONLY bought this set for one of those two, we apologize for misleading you.  Sadly, this is the nature of retro television on DVD; bad masters found after the package has gone to the plant.

Brian


Follow me on Twitter! (@BWard028)

RE: FALSE ADVERTISING ON THE PACKAGE - Tennessee Tuxedo and His

The packaging has to go out prior to the DVDs being completed.  At the time that the packaging went to the plant for printing, it was believed these cartoons would be included.  Unfortunately, these cartoons were later found to be inadequate transfers and were left off the disc.

I don't believe anyone was tricked into buying the set just for one or both of these two cartoons.  If you ONLY bought this set for one of those two, we apologize for misleading you.  Sadly, this is the nature of retro television on DVD; bad masters found after the package has gone to the plant.

Brian


Follow me on Twitter! (@BWard028)

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