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What are the odds shout factory could release the cgi animated series, ReBoot? I loved this cartoon and the way it evolved from light-hearted stories to an epic, while retaining a sense of humor along the way. The parodies were always great too. The one where they made fun of Evil Dead and Michael Jackson's thriller all in one episode always stuck with me.

I just read that problems may be fixed in the latest pressings. Is this true ?

I would love a correct set of Reboot. What are the problems exactly ?

RE: ReBoot

I should have done this sooner. A couple of things I need to get out in the open.

1. I am not a deff person but, I like closed captions and they are helpful. There is closed caption on Reboot even though it doesn't say it on the cover anywhere. I just put the closed captions on and it came on. I have come across plenty of other dvds from different companies that have regular closed captions but, not have it say it on the back cover or it only says that it has SDH (subtitles for the deff and hard of hearing) but, also has regular closed captions encoded as well but, not mention it.

2. I bought the Reboot dvd box set when it first came out. I too had noticed the sound glitch/warbling in almost every episode and I had returned it, as mush as it pains me to not have a hard copy of Reboot. Its most likely if I hadn't had a reference to what Reboot is suppose to sound like, I would still notice the glitch. I'm just wondering if you can master or re-master a video too well? As a comparison, think of how you might scan in a certain picture at a too high resolution and you start to see the grain of the picture, you see the hidden faults you didn't see or not suppose to see

RE: ReBoot

RE: ReBoot

RE: ReBoot

I bought this on Amazon.ca as well, not knowing about the "warbling". I thought I was going crazy at first but I'm glad to know it's not just me.

I've watched through the entire series and it's noticable all the way through, and to be honest, I think blame falls equally on both Rainmaker AND Shout Factory.

Rainmaker for delivering crappy quality and Shout Factory for releasing it. I find it hard to believe SF didn't know about the problem before they released it.

This is the equivalent of a cock slap to the face. Very, very insulting that Rainmaker would deliver this shoddy quality and that SF would release it.

Not impressed guys. Not at all. I very much doubt you'll be getting my money again.

----- Original Post -----
by AtomicGreymon at 1/19/2012 5:47:54 PM

I'm also fairly disappointed in this set. Granted, I only paid about $25 for it on Amazon.ca, so I'm not going to try to return it or anything. $25 for all of Reboot, even if it is defective, isn't too bad a deal all things considered.

I sincerely hope Shout Factory has plans to rectify this eventually. It doesn't need to be instantaneous, but these issues need to be resolved. This set is far from definitive.

RE: ReBoot

I'm also fairly disappointed in this set. Granted, I only paid about $25 for it on Amazon.ca, so I'm not going to try to return it or anything. $25 for all of Reboot, even if it is defective, isn't too bad a deal all things considered.

I do have to say this is probably the last thing I'll be buying from Shout Factory, though. I'm sure a good deal of the fault also lies with Rainmaker, but Shout Factory could've tried to get better transfers from them. It's their responsibility to their customers to provide a good-quality product, and they clearly didn't push Rainmaker hard enough in order to be able to do that.

The decision to make this show in PAL from the start was probably a mistake, slightly higher resolution or not. NTSC-PAL conversion is a pain in the ass (though it certainly should be doable by Raimaker, supposedly a professional company). Such things should no longer matter in the HD era, and all displays now should be made intercompatible; but sadly the multiple video standards of the past, which were a bane of consumers then, continue to be a bane of consumers today when there's no longer any excuse for it.

Mainframe (may she rest in peace) was apparently able to do proper conversions to NTSC back in the 90s, though; I remember watching Reboot on YTV back in teh day. So why on Earth did Rainmaker drop the ball so badly here? It isn't that hard. The audio warble isn't quite omnipresent, but there are parts of each and every episode in which it's incredible noticeable... particularly on certain voices, and in ALL sustained instances of background music. A computer animated show like Reboot should be among the very easiest of things to convert for DVD; yet ironically, Reboot's transfer is among the most flawed of any cartoon series in recent history. 70 year-old Disney shorts have been transferred more faithfully than this.

I sincerely hope Shout Factory has plans to rectify this eventually. It doesn't need to be instantaneous, but these issues need to be resolved. This set is far from definitive.

RE: ReBoot

Apparently it was too much to ask. Thanks Shout, for showing that you really don't care! -- customers be damned

RE: ReBoot

Well if that's the situation then Brian can say that so there isn't anymore speculation. I don't think that it's too much to ask.?.

RE: ReBoot

I don't think there is much for Brian to say honestly.

They use what is available.  Based on what we know, that is what Rainmaker gave Shout.  There isn't much for Brian to say beyond that.

RE: ReBoot

It's interesting that Brian answers all other issues such as licensing, sale, distribution, etc... but has been COMPLETELY silent about the quality issue - not a word. Even though Shout may not be able to do anything about that issue it still would have shown some respect to all the customers that purchased this product - especially for the fact that Reboot fans are so intensely loyal to the series. I'm very disappointed at the lack of any concern whatsoever.

As an aside, i was hoping that maybe Shout had silently corrected the problem so i recently purchased another copy of the Definitive Mainframe edition to find out -- and of course, there's no improvement.

RE: ReBoot

The problem with this is that when mistakes are made, and they are most assuredly made, it's much, MUCH harder to correct them. Just in the past few months, I've had the following problems shopping online at various stores:

1: Things missing from my orders
2: Orders with the wrong items
3: Orders with defective products
4: Orders sent to the wrong address

The first two are avoidable if I'm picking them up in the stores myself, and are painfully difficult to resolve when shopping online. If I'm missing something I just go get it, and if I got the wrong thing, I just go and replace it. A defective product costs me a lot more to replace if I have to ship it back, and some places have charged me for shipping a replacement, if it was available to be replaced. In one case, a replacement wasn't available and in another case it was available and never arrived. in neither of those cases have I gotten a refund yet. Finally, my order that was sent to the wrong address took led to a long series of phone calls that resulted in them sending a replacement to the same address that was wrong in the first place, and I never did get what I paid for or a refund. I'm still fighting with them over this, even though they no longer have some of  what I ordered.

Admittedly, not all of these are from sites tied to brick & mortar stores in my area, but many of them are. Some of them, don't even have phone numbers to call for support, just web forms or email addresses. I'm out a nice chunk of change on these orders and I can't get these issues resolved.

I agree that it's unfortunate that shopping is heading in this direction. The fact that shoppers can't do anything about it only makes it harder. It also means that people who don't know about the existence of a product, like Shout's DVD titles, aren't going to get them, even if they'd be interested in doing so. I wouldn't have known about or purchased the ReBoot sets if I hadn't come here looking for information about the Transformers G1 sets. They're not in stores here, and neither are many other titles you've put out.

I wish I had some ideas on what could be done to fix these problems, because they can hurt the companies who make some very good products, they can hurt the consumers who will eventually end up with only one very uncertain way of buying anything, and the retailers are the only ones who benefit.

In any case, I hope it doesn't hurt Shout too much. You've put out some great sets, and I look forward to seeing what you'll do in the future.

----- Original Post -----
by B Ward at 7/7/2011 12:45:03 PM

Retailers are pushing the business more toward their e-retail sites.  Best Buy would rather you buy from their site than from their stores.  It's a sad statement of fact.  It's simply more cost-effective for them to keep 2,000 copies in a handful of shipping hubs around the country than it is to run thousands of stores.  Hence, the smaller sections and the shrinking number of brick 'n' mortar stores.

Unfortunately, this is where shopping is headed.

Brian


Follow me on Twitter! (@BWard028)

RE: ReBoot

which unfortunately leads more and more to someone like myself being unnecessary. My boss keeps asking if I want a career in Best Buy and though I love the job and at time I love the people (I'm lucky to live in an area with more good customers then bad in any given day) I can't see my job existing in 5 years. 


Love with your heart, use your brain for everything else. - Captain Disillusion

RE: ReBoot

As someone who's shopped both online and in brick-&-mortar stores (for books, CDs, DVDs, etc.) I can attest to the fact that Best Buy's in-store stock has been shrinking a lot over the last few years. Too often, when I can't find something that I'm really looking for there or anywhere else, I order on-line almost as soon as I get home. The current trend of going totally online, or even worse, getting everything 'electronically' is kinda depressing, to say the least.

RE: ReBoot

I understand your frustration.  Unfortunately, it's the sad state of home entertainment retail presently.  As an employee of Best Buy, you have to have noticed the increasingly shrinking DVD and Blu-ray section in your store.  Where there was once so much product on shelves that most titles were facing spine-out on the shelves, I can now go into a store and see nothing but product face-out.  When every title is facing out, there isn't much of a selection there.  But retailers are pushing the business more toward their e-retail sites.  Best Buy would rather you buy from their site than from their stores.  It's a sad statement of fact.  It's simply more cost-effective for them to keep 2,000 copies in a handful of shipping hubs around the country than it is to run thousands of stores.  Hence, the smaller sections and the shrinking number of brick 'n' mortar stores.

Unfortunately, this is where shopping is headed.

Brian


Follow me on Twitter! (@BWard028)

RE: ReBoot

I'm not sure how much clearer I can make this.
OK let me start with this. I'm not actualy pised at Shout! for the lack of DVD's. Frankly it's really a build up of frustration over not being able to get several things that should be readily available at retail. Take for instance that last line of Transformers figures before the movie. My area didn't get a single one, I know that the local stores had demand for them a few weeks ago I had a manager at a target snap at me to leave them alone becuase they had to many people asking for them. It's mostly the same thing with this dvd. I've had a few stores tell me they are keeping an eye out for them becuase people have asked.
Big Z, love you stuff I really do, I'm not saying you don't have ReBoot in your best buy, but I work for Best Buy in Florida. When I look at BBY.com and months before it's suposed to be released the rss system and bby.com say *DELETED* or *Not Sold In Stores* then we never got them. Target and Wal-mart. com both say "Not sold in stores" or some variation online. I'm talking about the first set, stated as deleted or not sold in stores the same day the preorder went up on their websites. Heck I got the "online only sku" for season 1/2 on my website before we even had artwork. This is why I snaped up Beast Wars season 1 and the Headmasters ASAP becuase I don't know if we'll get the rest despite the fact that I really want the series boxes to have next to my G1 complete set. (Still hoping that at some point down the line say 6 months or so after the set hits retail you guys might sell the box like you did with the G1 set)

You guy have it and can get it. It's available in your area. Great more power to you, love it.
 It is not nor was it ever in my area and I will not go online to get it. End Of Line
I shouldn't have to go online to get it. You guys can show me sales and free shipping and the lot, I want to be able to support my local stores. And before you go crying that I only want it in store to get my discount, I would snap this set up in a second no matter what store I saw it in. . . as long as it was IN a store.

I really think this is as far as this argument can go. I'm sorry I couldn't convay the direction of my frustration and took some of it out on you Mr. Ward. I'm just a guy who wants to give your company my money.


Love with your heart, use your brain for everything else. - Captain Disillusion

RE: ReBoot

Again, DekaPrime, just because they're not in YOUR stores doesn't mean they're not IN stores.  I've personally seen them both in Targets AND Best Buys.  And Zaranyzerak has just said they're being carried in his store.  So they ARE available in-store.

Brian


Follow me on Twitter! (@BWard028)

RE: ReBoot

I work in a Best Buy.  In our store, we're carrying both Season sets AND the Mainframe Collection.  Ditto my local Wal-Mart and Future Shop.  Clearly they weren't selling enough in YOUR local stores to warrant stocking the rest.  That's just the way it goes sometimes.  No conspiracy, nobody dropping balls, just simple basic sales figures.  Just because they aren't stocking them based on your suggestion doesn't mean you're being ignored.  This is a business, it's not personal.  It's numbers.  If you were the only person requesting they carry the show, that isn't sufficient numbers.  That's really all there is to it.  I really don't know how much more clearly Brian can explain it...


The Multimedia Chronicles and more:
http://www.zaranyzerak.com

RE: ReBoot

Here is a easy & better decision from someone who knows. Go to amazon and purchase the complete set from them. They have it on sale thats cheaper then picking it up at the stores which will possibly sell it for 60-80 bucks while right at the time i'm writing this, they have it for 44.99 with free shipping.


http://www.thegamemaster.org/

RE: ReBoot

First off I won't go as far as Tommy bot there. I know that you can't force stores to move your product. I also know that your incorrect in thinking that the big three are putting S3&4 in stores or ever had S1&2. I still how they can deside not to sell the second set based off the sales of the first set if they never sold the first set. BBY.com will tell you flat out online that the dvd's are not in stores same with Target and Wallyworld. I do apologize for taking my frustration out on Shout but I just don't see any justification as to why I should pay more. . . and pay for shipping when I should frankly just be able to go to my local store, by the dvd's and have them home to enjoy shortly there after.
All in all I just thought it was kind of a smack in the face when I saw several websites happily announcing the dvd's being in stores. . . and they arn't
Also as for not keeping up with stores to see if I can get them to get these dvd's in please remember I work at one of these stores and I'm on my various managers to try to get ReBoot in our store at this point they just ignore me.

----- Original Post -----
by B Ward at 7/1/2011 2:50:02 PM

What ball is that, DekaPrime?  Do I ONCE AGAIN have to explain that we don't put the product in individual stores?  STORES do that.  They buy from us and then sell to you.  S1&2 has been out for a while now.  If stores didn't sell enough, they will not reorder more or order subsequent seasons.  They, too, would be losing money.  Furthermore, there are several B&M stores that are carrying the sets.  The big three--Best Buy, Target and Wal-Mart--are all carrying S2&3.  But THEY decide which physical stores get them and at what quantity.  They look at previous sales numbers and determine where similar titles sell the best, regardless of whether those conclusions are accurate.  So it's not Shout! Factory's fault that your local store isn't carrying the set.  We produce the DVDs, the retailer buys the product and our distributor provides them.  The retailer then decides where in the country they should go.

You want S2&3?  Go talk to your local store, rather than simply walking out.  As a former store manager for both a Suncoast Video and an FYE, I can tell you that these actions work, as they report back to their district managers each time shows are requested.  The problem is that it seems that you're walking in or checking online, seeing that it's not available and then you walk or log out.  You're inadvertently validating that HQ's decision to not provide that store with copies, thinking it wouldn't sell.

Brian


Follow me on Twitter! (@BWard028)


Love with your heart, use your brain for everything else. - Captain Disillusion

RE: ReBoot

ILL SHOW YOU WHAT BALL, BRAIN WARD! I'd like to re - boot you in the face, if you catch my drift (its a funny pun, or as i call it "a punny"). You go RIGHT NOW and talk to ole man Shoutfactory and demand that he talk to his Masonic Brothers at bric and mordor retail stock all seasons of reboot! It was the best show ever about robots who live in a flask or liquor being controlled by a monkey from the future (is that the plot? i have never seen it and have pieced together what it is from clues found on the back of vitamin bottles). IVE SEEN UYOUR TWITTER FEED BRAIN! I know you have SO much money you dont know what to do with it! Get off your throne of lies and stock all stores everywhere with reboot!


"On the 6th day the Lord created BRAIN WARD, and on the 7th he rested, cause making BRAIN WARD was exhausting"

RE: ReBoot

What ball is that, DekaPrime?  Do I ONCE AGAIN have to explain that we don't put the product in individual stores?  STORES do that.  They buy from us and then sell to you.  S1&2 has been out for a while now.  If stores didn't sell enough, they will not reorder more or order subsequent seasons.  They, too, would be losing money.  Furthermore, there are several B&M stores that are carrying the sets.  The big three--Best Buy, Target and Wal-Mart--are all carrying S2&3.  But THEY decide which physical stores get them and at what quantity.  They look at previous sales numbers and determine where similar titles sell the best, regardless of whether those conclusions are accurate.  So it's not Shout! Factory's fault that your local store isn't carrying the set.  We produce the DVDs, the retailer buys the product and our distributor provides them.  The retailer then decides where in the country they should go.

You want S2&3?  Go talk to your local store, rather than simply walking out.  As a former store manager for both a Suncoast Video and an FYE, I can tell you that these actions work, as they report back to their district managers each time shows are requested.  The problem is that it seems that you're walking in or checking online, seeing that it's not available and then you walk or log out.  You're inadvertently validating that HQ's decision to not provide that store with copies, thinking it wouldn't sell.

Brian


Follow me on Twitter! (@BWard028)

RE: ReBoot

I've also noticed some music errors. In "The Quick and the Fed" During the final battle with the White Knight in the tower, I think that the medieval theme music for the game should be playing, but instead the shows main theme starts up again.

And in "The Crimson Binome", as Dot's borrowed ship pulls up to the side of the Saucy Mare, the Pirate theme is playing, only to stop after a dialogue exchange, then start up again. It then carries on far longer than it should only stopping when Capacitor asks for Dot's surrender, at which point the Main Theme starts again, and goes through their entire marketing talk, making for a bit of a corny moment.

I can't remember if there were others, but those two stood out, probably since they were recently on Teletoon Retro, nor am I sure if these are just differences between the American and Canadian Broadcasts.

As for Audio glitches, I've noticed a few pops here and there  up to where I am, the most recent being the one in "The Crimson Binome" that comes up as Capacitor is introducing himself to Dot.

Also, if there were to be a replacement program put into action, could you maybe use the masters, or whatever, that Teletoon Retro is using? They only seem to have up till the end of Season 3 but from the sound of it, they would cover most of the problems. And it would also mean that the YTV logo would be returned to the poor YTV robot in "Talent Night"

RE: ReBoot

I pre-ordered my ReBoot Complete Series on Amazon.com and it's shipping to me. I should have my set tomorrow.


Steven C. Phillips
Web Designer, Voice Actor
http://www.geekcastradio.com | http://www.stevencphillips.net

RE: ReBoot

I think it's funny how several websites are reporting that ReBoot complete and season 3/4 are out today on dvd, considering not one single brick and morter store in my are is going to carry these dvds and every single website I go to says that ReBoot is not available in store.

How did Shout! Factory drop the ball so hard on this set?!


Love with your heart, use your brain for everything else. - Captain Disillusion

RE: ReBoot

What I find odd is the frequency of which some of the audio errors occur.  I've only finished Seasons 1 and 2 thus far, but, the fact is on alternating episodes on some of the discs, audio pops occur at exactly 17 minutes and 6 seconds into the episodes.

Pardon me if I'm covering details already in this thread, but, it was rather long.  :)  Enzo The Smart, Identity Crisis Part 1, Gigabyte, and Trust No One all have audio pops at the aforementioned time stamp.  In fact, for the one on Identity Crisis Part 1, the audio pop sounds an awful lot like Megabyte saying the single word Hack.

RE: ReBoot

well tomorrow i'll be finishing up the set by watching all 4 episodes of My Two Bobs. I'm glad these were split in episodes. Reminds me of first watching them durning Toonami run. I still have the Anchorbay release and dont plan on getting rid of that and offically the Season 3 dvds as well. I'm quite impressed with the set although the tech flaws that Rainmaker could of helped smooth out if they actually cared.


http://www.thegamemaster.org/

RE: ReBoot

Thought I'd add my own experience so far..

For me, Seasons 1 and 2 were mostly alright. I did hear the occasional audio glitching that has been mentioned here, namely the anomalies that Parallax mentioned. The large amount of video aliasing in some points was also a concern. I'm sure some of it was the source material, but I just don't remember there being that much of it originally. Still, it was quite watchable.

When I started season 3 today I was in terror. To Mend and Defend is completely broken. The entire episode is playing at the wrong speed, which is made clear by the audio. Dot sounds like a tranny at some points. It's REALLY bad. The next episode was fine, however. There seemed to be a few moments of laggy playback in Firewall, but it wasn't constant. Everything else I watched (stopped at Icons) was just fine. I'm hoping the rest of the episodes will be mostly okay.

Everything else I own by Shout! is nothing but the best. They really treat these cult classic shows very well, so I'm more inclined to believe this is a case of bad masters from Rainmaker. It's really sad that the show that basically made them wasn't truly preserved. Honestly, though, I'm just happy to have the set even if it isn't 100% perfect. It's the best thing I could have asked for to come out of this "revival". I have my own opinions on that and how Rainmaker has handled it but this isn't the place for that. Anyway, that's my thoughts on it. I still recommend the release because it's the best we're probably gonna get. I think the original content is long gone or we would have gotten it here.

RE: ReBoot

That's disheartening.

I can see Rainmaker fouling up on masters sent to Shout! for the DVDs but to screw up the masters is a baffling scenario. The only question which comes to mind is how could they be so incompetent? At least the show still looks good.

----- Original Post -----
by XBrav at 4/9/2011 9:26:03 AM

Rainmaker screwed up. The masters, the proper ones, are gone. Kaput.

RE: ReBoot

I don't have masters. I have a set that I picked up once on DVD. Turns out it was a bootleg (way back when). The episodes were all in Russian too, so I had to dub it myself.

Honestly, you won't gain too much.

Also, they are only for seasons 1 and 2.

Season 3 is the only one that bothers me a bit, what with the deep voices and all.


"I'm a little source code, short and stout! This is my input, this is my out!"

RE: ReBoot

I'll ask the obvious question here XBrav - what about YOUR DigiBeta tapes?  I'm curious as to whether you have the entire series or just selected episodes?  If so, would they be suitable masters for replacement transfers as I know at the very least they are the correct framerate.


The Multimedia Chronicles and more:
http://www.zaranyzerak.com

RE: ReBoot

Frankly, disc replacements won't happen. Why? Even if Shout! opted to give us discs, they do not have any other source files that are correct.

Rainmaker screwed up. The masters, the proper ones, are gone. Kaput.

Teletoon Retro has a set of digital betas that they are running, but of course, these ones are really worn down. However, something happened to the master renders. I might ask Gavin next time I see him if he knows anything.


"I'm a little source code, short and stout! This is my input, this is my out!"

RE: ReBoot

I don't think he was answering Jonny, I think he was expressing enthusiasm that Jonny is asking about replacement discs as his previous campaigns have a habit of coming to fruition. (Beast Wars on DVD, the complete set being released at the same time as the retail release of the first season...)

I could be very wrong, though.

RE: ReBoot

I've heard about you Eric, so don't mind me if I don't take what you just said seriously. I'll wait for an OFFICIAL confirmation from either Brian or Shout directly, thank you very much.

----- Original Post -----
by ericnucera5881 at 4/8/2011 5:28:59 AM

Yes!!!

RE: ReBoot

Yes!!!

RE: ReBoot

Brian,
Is Shout! Factory going to issue replacement discs for Reboot Definitive Mainframe Edition containing Seasons 1 and 2, Seasons 3 and 4?

Jonny

RE: ReBoot

I did find some parts that sounded similar to yours, and others that sounded different. I don't really know what would cause something like that. Could be just my ears, but if other people aren't noticing it I'm not sure what to say.

I finished watching all 4 seasons. Seasons 1+2 I didn't find very much at all to complain about, other than what I posted previously. I did find however that during parts of Season 3 I REALLY noticed that warbling. Season 4 wasn't bad with a few parts here and there.

Overall, I'm pretty happy with the set. It's very watchable, but would be nice if the warbling that I did notice was corrected. I'm just surprised that Shout would've put out a set with the warbling in it. Surely they would've heard it during the process and gone back to Rainmaker about it. If the quality of the masters wasn't there, maybe the set shouldn't have been released. That might've given Rainmaker some enticement to correct the issues.

I'm still crossing my fingers that there will be replacement discs released, but I know the chances of that happening are probably pretty slim.

----- Original Post -----
by johndegrande at 3/30/2011 8:23:13 PM

Here, to help us along, I ripped a couple segments from Null-Bot of the Bride and put them on YouTube. It's a 45-second clip, listen to the music and tell me if you can hear it or not.

http://www.youtube.com/watch?v=n-3Pdbp7Vx4

If this sounds different from yours, I'll contact Shout about arranging a replacement.

RE: ReBoot

So far, I watched the first season and the audio quality is quite good. I noticed minor glitches with the music in one episode or two, but nothing to be upset about.

However, it's true that the opening seems to be slower than the original one... the episodes themselves seems fine, I only noticed it during the opening. Other than that, I did not hear any "warbling" effect or other audio problems.

The picture quality is amazing too! The best I've seen for the show! Anyway, I'm really enjoying my DVD boxset!! :)

RE: ReBoot

Here, to help us along, I ripped a couple segments from Null-Bot of the Bride and put them on YouTube. It's a 45-second clip, listen to the music and tell me if you can hear it or not.

http://www.youtube.com/watch?v=n-3Pdbp7Vx4

If this sounds different from yours, I'll contact Shout about arranging a replacement.

RE: ReBoot

No, it's not just you.  I have been posting for a while now that I don't hear it either.  I am also working on Season 2 and so far I have not heard anything out of the ordinary and trust me I have been listening hard for it.  I originally thought it was just me but maybe it is a disk problem with some people.  I preordered my definitive box set and it came much later then most others so maybe it's something that exist in the first batch or something.  Either way I have been enjoying Season one and two of Reboot without any problems on my 40 LCD with 5.1 surround sound.  I recommend that people talk to the shout factory support line and see if they will trade it in for a new one.

----- Original Post -----
by Parallax at 3/29/2011 5:55:17 PM

Which part did you hear them at? Give me some timestamps where you heard it so I can check. I don't plan on watching that disc in full until I've watched all 4 Seasons. I'm going to start Season 3 tonight.

----- Original Post -----
by Manic at 3/28/2011 7:08:29 PM

Could you check out the Gavin Blair interview on the bonus disc? That's where I actually first heard audio issues during episode clips and I certainly wasn't listening to them, they just stuck out like a sore thumb. Would you be able to confirm if they are present on your copy, as well?

While I would hope that it was merely an issue of a defective disc, I've noticed sound issues on several discs but I haven't had the opportunity to check them all.

----- Original Post -----
by Parallax at 3/28/2011 3:12:59 PM

No warbling or anything like that. It really makes me think that perhaps some people just got defective discs that could've messed up during the manufacture/copying/reproducing.

I watched that part you mentioned (started about at about 12:50 instead of at 13:00 like you posted, just in case) on my PC and my Bose system and I don't didn't hear that. It sounded like wedding music to me. I played that part about 20 times trying to hear it and I couldn't recognize/hear any skipping or choppiness that you are speaking of.

Maybe it's just me, but I just don't hear it. I've watched Seasons 1 & 2 so far and haven't noticed any choppiness in the audio at all. Just the glitches I posted yesterday on 3/28.

----- Original Post -----
by johndegrande at 3/29/2011 2:15:20 PM

The most noticeable place I've found is on Season 4, Episode 7 right after the commercial break at around the 13:00 mark, right when the wedding's starting and the music is very loud, it sounds almost choppy on mine.

If you notice it there, that'll give you an idea of what we've talking about. I've noticed this effect in probably every episode on the set so I doubt it's just a defective disc.

RE: ReBoot

Which part did you hear them at? Give me some timestamps where you heard it so I can check. I don't plan on watching that disc in full until I've watched all 4 Seasons. I'm going to start Season 3 tonight.

----- Original Post -----
by Manic at 3/28/2011 7:08:29 PM

Could you check out the Gavin Blair interview on the bonus disc? That's where I actually first heard audio issues during episode clips and I certainly wasn't listening to them, they just stuck out like a sore thumb. Would you be able to confirm if they are present on your copy, as well?

While I would hope that it was merely an issue of a defective disc, I've noticed sound issues on several discs but I haven't had the opportunity to check them all.

----- Original Post -----
by Parallax at 3/28/2011 3:12:59 PM

No warbling or anything like that. It really makes me think that perhaps some people just got defective discs that could've messed up during the manufacture/copying/reproducing.

I watched that part you mentioned (started about at about 12:50 instead of at 13:00 like you posted, just in case) on my PC and my Bose system and I don't didn't hear that. It sounded like wedding music to me. I played that part about 20 times trying to hear it and I couldn't recognize/hear any skipping or choppiness that you are speaking of.

Maybe it's just me, but I just don't hear it. I've watched Seasons 1 & 2 so far and haven't noticed any choppiness in the audio at all. Just the glitches I posted yesterday on 3/28.

----- Original Post -----
by johndegrande at 3/29/2011 2:15:20 PM

The most noticeable place I've found is on Season 4, Episode 7 right after the commercial break at around the 13:00 mark, right when the wedding's starting and the music is very loud, it sounds almost choppy on mine.

If you notice it there, that'll give you an idea of what we've talking about. I've noticed this effect in probably every episode on the set so I doubt it's just a defective disc.

RE: ReBoot

The most noticeable place I've found is on Season 4, Episode 7 right after the commercial break at around the 13:00 mark, right when the wedding's starting and the music is very loud, it sounds almost choppy on mine.



If you notice it there, that'll give you an idea of what we've talking about. I've noticed this effect in probably every episode on the set so I doubt it's just a defective disc.

RE: ReBoot

Could you check out the Gavin Blair interview on the bonus disc? That's where I actually first heard audio issues during episode clips and I certainly wasn't listening to them, they just stuck out like a sore thumb. Would you be able to confirm if they are present on your copy, as well?

While I would hope that it was merely an issue of a defective disc, I've noticed sound issues on several discs but I haven't had the opportunity to check them all.

----- Original Post -----
by Parallax at 3/28/2011 3:12:59 PM

No warbling or anything like that. It really makes me think that perhaps some people just got defective discs that could've messed up during the manufacture/copying/reproducing.

RE: ReBoot

Okay, I've watched the first 4 disks that make up Season 1 and 2.

1) Season 1, Disk 2, Episode 1 - When Captain Capacitor is introducing himself to Dot, there is a slight glitch/skip during his dialog.

2) Season 1, Disk 2, Episode 12 - When the tanks are firing at Bob and Dot while they are in the tank, I heard a minor sound glitch that really sounded like Megabyte saying "Hack".

3) Season 1, Disk 3, Episode 3,4 or 5 (cant remember) - slight static sounding glitch heard for a brief second.

I haven't started Season 3 yet, but these are the only real noticable sound glitches I've heard so far, apart from my post above about the first episode of the first season (characters voices sounding slightly different). Nothing nowhere near as bad as what I have been reading on this forum. No warbling or anything like that. It really makes me think that perhaps some people just got defective discs that could've messed up during the manufacture/copying/reproducing.

So far I've been very happy with this set. If I find any other issues, I'll post them here.

RE: ReBoot

First I'll add that I'm a new member to this board, then I'll proceed to say that I just recieved my "Mainframe Edition" today.

I was a bit apprehensive after reading some of the posts herein, however I'm quite pleased with this set, the packaging is great, the visual and sound issues were undetectable (to me at least) and this got here in less than a week.

I'll admit, or at least agree, that considering the original release dates for the series and the advances made in video and audio since that point, there are certainly going to be some issues on both counts and if it's a problem with which or whose copy was used as a "Master" this may constitute the need for a "Directors Cut". Again I didn't notice problems but perhaps I'm more tolerant. I'm viewing on a 55" LED screen @ 240hz tied into a 5.1 surround system.

Incidentally, I loved this series when it first aired as did my kids (now adults), I'm sure these DVD's will get viewed a number of times over the next few months. Thanks Shout Factory.

gfgcollects

RE: ReBoot

Well, I decided to open up the set and take a chance. It'd kill me to send it back as I've been dying to watch this series again!

Packaging was really nice, and I really like the lenticular card that was included! A nice complete package so far.

I noticed that in the very first episode of Season 1, the voices didn't quite sound like they should. I'd say it was 97-99% close. I then noticed that on the episodes after that they sounded like I remembered them.

I finished all of Disk 1 so far and haven't noticed any of the warbling that everyone is complaining about. I'm watching the set on my Bose 3-2-1 GS Series II DVD System.

I'm planning on watching Disk 2 tomorrow, so I'll post again with my findings.

RE: ReBoot

Manic, I couldn't agree more. I love this set and don't regret purchasing it. ReBoot is one of my favorite TV shows and finally having it in it's entirety is something I've waited years for, so much so that I didn't wait the extra three months for it to be formally released at a cheaper price.



The audio problems are too frequent and too distracting to ignore, especially since the previously released Season 3 and 4 DVDs didn't have these problems. When my wife, who never notices quality issues (she literally can not tell the difference between DVD and Blu-Ray on our 50" HDTV) tells me without me prompting her that the audio is bad and distracting, then there's a problem.



If these same audio problems were on any major release, the discs would be recalled. I do think a recall on these discs warrants discussion and I don't believe it's nitpicking in any way. Maybe they can fix these problems before they formally release (although I doubt they will). In fact, I feel it's only because it's the Complete ReBoot Set that I've been so lenient on the audio problems as I've been watching the discs.

RE: ReBoot

Trust me, I would love nothing more than to say the set was absolutely perfect in every detail, as I just plain love ReBoot and this has been a set I have been wanting for years. I also know how it is supposed to sound, having watched the series numerous times over so when something sounds off, it is quite noticeable.

Personally, I could totally live with the audio if all it was was a slightly lower pitch and nothing else, but when there are rapid pitch alterations during lines of dialogue it is quite distracting. Do I feel it is wrong to voice disappointment after having spent more than $80 for the set? No, I don't think so. I'm glad there are people who don't seem to be affected by this, I just wish I was one of them.

----- Original Post -----
by Javy3 at 3/23/2011 5:12:26 AM

I still think people are nitpicking this box set.

RE: ReBoot

That was a heck of a rant and after reading it I have a new found respect for all those fansites out their and it solidifies my worries about the, possibly cancelled, ReBoot movie triology.  I forget how much personal time and dedication goes into these people's personal fansites for a franchise and how some companies can just spit in the fan's face in the search of profit.

----- Original Post -----
by GlitchBob at 3/22/2011 1:28:33 PM

It is mind boggling.

Btw, Season 2 does have it's intro... just not at the start of Season 2. Episodes 1 ("Infected") and 2 ("High Code")  of Season 2 have an odd mix of the Season 1 intro, with the "No one knows for sure, but I intend to find out. ReBoot!" video from Season 2 (as one can tell from Enzo's appearance) at the end. The full Season 2 intro appears with episode 3 ("When Games Collide"), and is present for each S2 episode after that.

I'm looking forward to your rant. I wrote mine out here: What Rainmaker doesn't want you to know.

----- Original Post -----
by Zaranyzerak at 3/22/2011 11:56:39 AM

Wow, I'm stunned by the long list of issues with this set...this is one I've been looking forward to for YEARS.
Improperly converted framerate, slowdown, pitch issues, warbling audio, Season 2 intro missing...yikes.  Rainmaker really dropped the ball on this one.

Who in their right mind would convert 25fps masters to 23.98...then convert again to 29.97 after that...WHY???  It should have gone straight from 25 to 29.97, done.  23.98 shouldn't even be in the equation, nothing can be gained from it.  What a mess.

Well, I'm sad to say it, but I'll be taking a pass on this set.  I could live with the lack of archival extras, but errors to this degree would make it completely unwatchable to me.  Expect a Rainmaker rant video at some point...  Glad I kept my VHS recordings.


The Multimedia Chronicles and more: http://www.zaranyzerak.com


ReBoot Revival: http://rebootrevival.com

RE: ReBoot

Yea but the lower quality video and audio that Mills Creek sets are known for are usually noticable.  I still buy their sets as I am not that picky but I do notice the lower quality video at times.  However I am not so sure how "noticable" the framerate difference is on the ReBoot box set.  The video does not feel too fast or too slow while watching it.  It runs just like I remember it.  Probably something you wouldn't notice unless someone times it out.  The intros is also something I could care less about. 

As for the audio, I still don't hear it in mine.  I am not playing this show any louder or quieter then any other show I play off of my PS3 through my Sony 5.1 surround sound system.  I am sure there is a small minority of people that can notice some of this stuff but I am positive that the vast majority of people who watch this like they would any other show without breaking every scene down frame by frame will enjoy this release. 

Maybe I am a different collector then some of you guys but for me it's about owning and having the ability to watch my favorite shows in the best quality available.  I highly doubt there is a personal collection of ReBoot in someones basement or collection that look and sound as well as this set.

----- Original Post -----
by Zaranyzerak at 3/23/2011 7:25:17 AM

I don't see this as nit-picking at all.  Other than being slightly lower quality, the difference is the C.O.P.S. set is still the correct framerate, no audio problems and has the correct intro on all the episodes.  It represents the source material accurately. This isn't just a slightly lower bitrate being used as in the case of Mill Creek.  It's a faulty product due to Shout being given improperly converted masters.

We can blame Rainmaker for the shoddy conversion, or Mainframe for originally producing it in PAL for the minute resolution boost and necessitating the conversion in the first place.  But bottom line is, it's clearly incorrectly done.  If Rainmaker had simply provided PAL DigiBeta masters, Shout could have done a proper conversion themselves.


The Multimedia Chronicles and more: http://www.zaranyzerak.com
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