11/2/2011 1:44 PM
B Ward
View Profile: B Ward

Member since: 1/12/2007
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
For starters, the authoring house has nothing to do with this.  The plant, Sony DADC, is responsible for manufacturing.  And they're the same plant we've used for years. 

I'm also guessing that there's a little bit of an exaggeration here, as we've received no complaints about the packaging or playability of the Dennis the Menace DVDs--certainly not all three of the first seasons.  That you're the only person who's received faulty discs in all 15 of the sets you claim to have bought is one mighty coincidence.  I also say this knowing full well that because the DVDs are packaged in a viva case (a standard amaray with space for up six discs), there is NO glue involved.

I just examined three different sets and all look fine; nothing out of the ordinary.  I would attempt to play the DVDs you have.  I'm guessing they'll work fine.  If not, please contact info@shoutfactory.com for more information.

Brian

Follow me on Twitter! (@BWard028)
11/2/2011 6:30 PM
zaxxar
View Profile: zaxxar

Member since: 12/9/2008
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
Dude, shut up and start acting like an adult. Quit acting like a child trapped in a grown-man's body.
11/3/2011 7:36 AM
cdsmusics
View Profile: cdsmusics

Member since: 12/17/2010
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED

Disney dvds?  Well it is clear that you are living in a fantasy world.  You've just explained your problem.  Did you ever think that perhaps it is your breath that is cloudy up the discs?

11/3/2011 8:58 AM
zaxxar
View Profile: zaxxar

Member since: 12/9/2008
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
cdmusics, was that directed towards oldtvfan or B Ward?
11/3/2011 8:58 AM
zaxxar
View Profile: zaxxar

Member since: 12/9/2008
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
cdmusics, was that directed towards oldtvfan or B Ward?
11/3/2011 3:29 PM
cdsmusics
View Profile: cdsmusics

Member since: 12/17/2010
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
not directed to Brian Ward but the other griping party
11/3/2011 3:53 PM
B Ward
View Profile: B Ward

Member since: 1/12/2007
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
Oldtvfan, the next time you get insulting, you're gone.

No one else is having any issue with the DVDs.  Your discs are fine and will last a long while.  There's absolutely no reason to believe otherwise.

Brian

Follow me on Twitter! (@BWard028)
11/7/2011 12:58 PM
bencasey
View Profile: bencasey

Member since: 5/12/2007
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
You are obviously insane so I don't know if a reasoning in a rational fashion will work. Put the discs in your computer and make yourself backups to the high quality blank DVD brand of your choice. It'll cost you about $2 a season and then you can quit your complaining.




----- Original Post -----
by oldtvfan at 11/1/2011 1:35:01 PM

HAND PRINTS AND GLUE / HAZE OF EVERY DANG SET I HAVE GOT =  60 SO FAR = THROUGH 5 STORES AND 10 ONLINE PLACES

 

FOR CRIPES SAKE LEARN TO GET  AQUALITY COMPANY TO PRESS THESE SO THE DISCDS ARE NOT CRAP

11/10/2011 7:50 AM
Maxx151
View Profile: Maxx151

Member since: 1/31/2010
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED

Hi Brian!

Last time we spoke on the phone was when I had talked with Billy Gray, I wanted to add to the conversation about blotches on discs.  Speak with the other Brian and he will fill you in on the problem I had with FKB Season 2.  I have had the same problem with Sony's Season 1 of Hazel.  I have had to replace both FKB and Hazel - FKB Season 2 was replaced twice and Hazel Season 1 was replaced 3 times so far! And still are blotched!   What I am experiencing is creamy off-white blotching on the shiny surface of the discs.   I have found a thread on the Home Theater Forum about this and it seems to be a common happening from DADC discs.   Brian B told me he was able to clean it off a set he had there.  So far it does not seem to affect the playback of the discs.   I am looking into getting a automatic dvd cleaning machine that cleans discs and removes slight scratches they go fro about 30.00-35.00 but I do not know which is the best one to buy yet.   I wish SHOUT! could get answers from DADC if these discs will be no good eventually or if these blotches will not be a problem, DADC promised to get back to me but never did.

On you great release of MR MAGOO - I hope you will consider redoing discs three and four that have the "Charlie" character redubbed, I grew up with these cartoons and will not buy edited cartoons.  I realize it is not SHOUTS! fault, sadly Classic Media which has some great properties does not care about quality, all of their product should be restored, they have Lassie, Sgt Preston, The Lone Ranger, Skippy The Bush Kangaroo, Casper etc etc and the elements are deplorable!  I hope Underdog fares better!   I contacted Brian about some great images on Underdog I have of his Macy's Balloon depiction - I even have the balloon blueprint of the iconic balloon!  I also can put you in touch with Joe Harris who designed the character - if you are not already in touch with him!

 

Best regards and keep up the great work! 

 

 

11/10/2011 1:27 PM
crazyforclassictv
View Profile: crazyforclassictv

Member since: 7/20/2011
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
For whatever reason, I had the same problem with Sony's The Facts of Life: The Complete First & Second Seasons set. I went through three copies with the same problems, smudged discs and difficulty playing certain episodes on the disc. Finally, my fourth set was perfect! I just wanted to throw that out there! While I haven't had any issue with Shout!'s sets, it does happen once in a blue moon.
11/17/2011 7:58 PM
Cronos
View Profile: Cronos

Member since: 4/14/2009
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
I had a few discs (not from Shout Factory!) that had cloudy spots which stopped the disc from working but thankfully all I had to do was use a dvd cleaner and they worked fine, I also learned that breathing on your discs can sometimes leave similar cloudy spots so I wouldn't recommend doing that anymore.
12/5/2011 2:14 AM
Cronos
View Profile: Cronos

Member since: 4/14/2009
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
At times it can, I know because I've done it.  I have many  disc's from different studios (not Shout!) that came with swirl type splotches on them from what I don't know but thankfully they work fine.

----- Original Post -----
by oldtvfan at 11/26/2011 4:36:56 PM

BREATHING ON DISCS DOES NOT CAUSE THE SPLOTCHES - IT IS CHEAPO SHOUT USING A REPLICATION SERVICE THAT HAS BEEN KNOWN FOR YEARS TO PRODUCE SUB-STANDARD DISCS
12/5/2011 3:45 PM
B Ward
View Profile: B Ward

Member since: 1/12/2007
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
No, oldtvfan. I'm too busy producing DVDs to further discuss a what appears to be a complete non-issue.  Your DVDs are fine.  There is no evidence to suggest that they won't last a very long time with proper care, with or without "splotches."  Point me toward the "industry people" with whom you spoke and I'll happily follow up with them.

Brian

Follow me on Twitter! (@BWard028)
12/9/2011 1:35 PM
HELLOLARRY
View Profile: HELLOLARRY

Member since: 8/31/2010
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED

Here's a heads up...stop breathing on your DVDs and stick them....in your player. You'll live longer and smile more often instead of typing in all caps.

I know what you are talking about and that is evident on so many of my DVDs from various distributors but has never impacted playback.  Weird how people come up with this stuff.

Happy Holidays...peace.

12/9/2011 4:27 PM
jimmo
View Profile: jimmo

Member since: 2/1/2008
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED

For "Hello Larry":

I don't know why people have a problem with typing upper-case characters ("caps") when writing something on-line?

I shall switch to them NOW, JUST SO YOU MAY SEE THE "END OF THE WORLD" IS NOT BROUGHT ABOUT FROM HITTING THE "CAPS LOCK" BUTTON OF ONE'S KEYBORD.

Of course, when typing acronyms, such as "CIA" or "FBI," the use of upper-case is much more distinctive than would be if one was to type such as "cia" or "fbi," or even "Cia" or "Fbi."

Who decided, perhaps arbitrarily, it is impermissable to type in the upper-case mode, that doing such implies anger, hostility, etc.? When was this rule adopted (and was I absent from the meeting the day that decision was made)?

It could well be some prefer the use of upper-case mode for emphasis. In any case, is there an actual law against this? If so, PLEASE ARREST ME.

And why wouldn't typing something like "!!! x 10," or typing characters all in boldface (or even in red boldface), be just as appropriate for connoting anger, hostiity, etc., as the use of upper-case characters?

Perhaps if profanity were more widely-acceptable in on-line dialogue, persons being able to express anger/hostility in real-life language, it would allow us all the free, uninhibited use of our "Caps Lock" buttons?

Maybe an emoticon of a smiley face giving the finger is needed?

Or if someone could create keyboard characters that displayed anger/hostility, in the manner of how  : )   is synonymous for a smiley face, that would be useful for situations where emoticons are unavailable.

These are just some thoughts on the subject, since you did raise it. Now don't go having a hissy fit and hitting YOUR "CAPS LOCK" BUTTON, IN ANGER AT ME.

12/9/2011 4:42 PM
jimmo
View Profile: jimmo

Member since: 2/1/2008
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
For the record, I have also experienced difficulty with blotched and nicked DVD discs not playing, although, luckily, not on Shout! discs that I've ever noticed.
But a more common problem is the plastic pieces holding discs (I don't know the industry/technical name for them--spindles, perhaps?), in multi-disc cases, breaking off within the cases.
Short of placing discs in individual paper or plastic sleeves, then inside pockets within DVD cases, I'm not sure if there would be an alternative solution for the problem.
It is encouraging to see these defects of DVD sets are widespread enough that persons are writing about it in forums such as this. Troubling though the problems may initially be for us all, the sharing with others of these situations is always the firts step to solutions.
And, on the whole, Brian Ward has been very accessible and kind to users of these forums. So please don't vent your dissatisfaction over product flaws in an angry manner with Mr. Ward. He is just one person, who does what he can to help us.
12/9/2011 5:16 PM
HELLOLARRY
View Profile: HELLOLARRY

Member since: 8/31/2010
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED

Actually it is pretty universally accepted that all caps translates as yelling. You have to know what I'm taking about because you noted his tone was angry. However, I wouldn't take it so seriously jimmo.

Just a little humor and observation for some of the lunkheads who continue to flaunt their ignorance without consideration, etiquette, or manners on many of these boards when they don't get their way.

12/20/2011 3:21 PM
irthesteve
View Profile: irthesteve

Member since: 1/14/2011
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
OH LOOK I FOUND THE CAPS LOCK TOO! THIS IS THE COOLEST FEATURE OF THE COMPUTER I HAVE EVER DISCOVERED, I FEEL LIKE A KING. THANKS FOR TEACHING ME ALL ABOUT THE CAPS LOCK OLDTVFAN!!!!!!!!!!!!!!!!!!!!

----- Original Post -----
by oldtvfan at 12/13/2011 3:40:13 PM

CAUSE YOU WANT TO CHEAT CONSUMERS AND ACT LIKE THE ISSUE DOES NOT EXIST, THE INDUSTRY PERSON SAID IT IS DUE TO THE DISCS WHERE SHOUT AND MANY OTHERS ARE MADE THE CHEMICAL COMPOSITION OF THE DISCS INTERACT BADLY WITH THE PLASTIC CASES THEY ARE HOUSED IN, USUALLY THE CULPRIT IS THE SINGLE AND SOUBLE THIN CASES BUT CAN HAPPEN IN KEEP CASES AS WELL, AFTER A FEW YEARS ON THE SHELF THE SPLOTCHES WILL BECOME CRYSTALIZED AND CAN BE CLANED BUT WUILL END UP HAVING THE USEFUL LIFE OF THE DISCS....

 

SO SHOUT WHY NOT GET OFF YOUR HIGH HORDE AND FIX THIS ISSUE

 

AND WHILE WE ARE AT IT FIX THE MISTER ED SEASON 1 FAISCO TOO

12/22/2011 10:21 PM
adamwade
View Profile: adamwade

Member since: 5/15/2010
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
I am so telling She-ra...drugs are not cool, mmmmkay?

----- Original Post -----
by oldtvfan at 12/13/2011 3:40:13 PMGET OFF YOUR HIGH HORDE AND FIX THIS ISSUE

 

12/23/2011 10:20 AM
zaxxar
View Profile: zaxxar

Member since: 12/9/2008
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
oldtvfan is nothing but an spoiled child trapped inside an old man's body.
1/12/2012 2:13 PM
Mr. B
View Profile: Mr. B

Member since: 7/14/2011
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
My complaint is against those hard plastic holders (like those used in the Lone Ranger "wooden box" set and on the Route 66 box sets just 2 examples amongst many) used to hold the DVD.  You can push and push on the middle plastic hub and no matter how hard you push the disc will not release.  You literally have to rip the disc out off the plastic hub which ensures permanent damage to the disc.  These hard plastic holders that hold the discs in as if they were glued have got to be abandoned.  They cause real and not imagined damage to costly DVDs.  
1/12/2012 5:05 PM
Tummybot5000
View Profile: Tummybot5000

Member since: 6/5/2009
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
MY DISCS ALLSO HAVE BLOTCHES!!!!! AND THEY OOOOOOOOOOOZE PUSS! SHOUT HAS INRFECTED MY DISCS. ALL I WANTED WAS TO WATCH DANNY THE pHANTOM MENACE EPISODE 1 ATTACK OF THE WILSONS. BRAIN WARD HAS RUINED IT ALL.

"On the 6th day the Lord created BRAIN WARD, and on the 7th he rested, cause making BRAIN WARD was exhausting"
1/12/2012 9:10 PM
HELLOLARRY
View Profile: HELLOLARRY

Member since: 8/31/2010
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
Mr. B. I know exactly what you are talking about as that has happened on some of my DVDs. However, it has never caused any damage to them. What type of damage have you experienced with discs / holders like that?

----- Original Post -----
by Mr. B at 1/12/2012 2:13:56 PM

My complaint is against those hard plastic holders (like those used in the Lone Ranger "wooden box" set and on the Route 66 box sets just 2 examples amongst many) used to hold the DVD.  You can push and push on the middle plastic hub and no matter how hard you push the disc will not release.  You literally have to rip the disc out off the plastic hub which ensures permanent damage to the disc.  These hard plastic holders that hold the discs in as if they were glued have got to be abandoned.  They cause real and not imagined damage to costly DVDs.  
1/17/2012 2:30 PM
Mr. B
View Profile: Mr. B

Member since: 7/14/2011
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
The real damage I have experienced to my DVDs when having to tear them out of their hard plastic holders are hairline cracks around the hole of the disc where the inflexible plastic hub held them in so tight and didn't want to release them.  Little cracks that eventually will grow to bigger ones.   The hard inflexible plastic holders that refuse to release a disc are to blame.
1/17/2012 8:43 PM
HELLOLARRY
View Profile: HELLOLARRY

Member since: 8/31/2010
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED

Ahhh...gotcha. I can't say that has happened to me but I've sure felt it was going to when those hubs are so tight.

1/18/2012 11:30 AM
crazyforclassictv
View Profile: crazyforclassictv

Member since: 7/20/2011
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
I know exactly what you mean. It's funny; I either have a case like you've described or one that barely holds the disc on the spindle. Very rarely do I have cases that are "just right."

----- Original Post -----
by Mr. B at 1/17/2012 2:30:16 PM

The real damage I have experienced to my DVDs when having to tear them out of their hard plastic holders are hairline cracks around the hole of the disc where the inflexible plastic hub held them in so tight and didn't want to release them.  Little cracks that eventually will grow to bigger ones.   The hard inflexible plastic holders that refuse to release a disc are to blame.
1/20/2012 11:55 AM
Mr. B
View Profile: Mr. B

Member since: 7/14/2011
RE: WHY DID SHOUT USE SUCH CRAPPY AUTHORING COMPANY ON THE 1ST 3 SEASONS OF DENNIS THE MENACE ? = THE PLAYING SURFACES OF DISCS ARE WRECKED
I do know, specifically, this hairline tiny cracks problem, happened with my My Favorite Martian S.1 set.   And like you, I have some DVD holders, like TMG's "The Deputy" set where the disc falls off the so-called hub as soon as you open the DVD case!   I like the thin DVD cases like they use on The Deputy, but they need to make the hubs better.  But, please not too much "better" or I wind up with another cracked disc.   So I guess it's a choice, either a disc that falls to the floor when the case is opened or a disc that's split when you try to pry it off the hub holder.   How'd we ever get to the moon?
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